Our Services
We are a Premier Utility Recovery Specialist
Colexi: Your All-In-One Utility Recovery and Field Services Specialist
Colexi is redefining the standards of utility recovery and field services by offering a comprehensive, all-encompassing solution. Our multi-disciplinary team of professionals excels across various trades, providing seamless and extensive service experiences. We merge traditional expertise with innovative solutions, ensuring every client receives proficient and adaptable services tailored to their unique requirements.
Our Expertise:
Our approach integrates established processes with flexible options to address the full spectrum of field service needs, promoting operational efficiency, legal compliance, and safeguarding our clients' brand reputation. We are your single source for utility service excellence, embodying a multi-disciplinary approach that streamlines processes and enhances customer satisfaction.
COLEXI BENEFITS INCLUDE:
Key benefits of using Colexi’s all-in-one 360 service approach for utility debt collection, showcasing why Colexi is the ideal partner:
- Efficiency and Time-Saving
- Cost-Effectiveness
- Expertise Across Disciplines
- Enhanced Safety
- Minimise Disruption
- Adaptability
- Quality and Satisfaction Guarantee
- Reduced Operational Complexity
- Swift Response and Problem Resolution
- Commitment to Excellence
Our Comprehensive Services Include:
Utility Services Visits: From pre-disconnection visits for gas and electricity to meter readings and low usage investigations, we ensure continuity and compliance.
Warrant Application and Execution:** We manage the entire warrant process, from application to court attendances and execution, focusing on minimal disruption and maximum compliance.
Document Management: Our services extend to efficient document delivery and exchange, including handling personal documents, form completion, and collection.
Account Rehabilitation: Tailored visits support late-stage payment rehabilitation, early arrears reconnection, and pre-court action.
Site Surveys: We conduct thorough property checks, status reports, and site photography to offer detailed insights into property conditions.
Licence and Compliance Checks: Our team verifies site licences, insurance, and ownership to maintain regulatory compliance.
Customer Service Visits: We aid vulnerable customers through affordability assessments, asset checks, and reconnection services.
Comprehensive Utility Access Services:
Colexi offers an all-encompassing 360 service where a single, multi-trained professional handles all aspects of utility meter access. This includes:
Access Control and Locksmith Work: Skilled in advanced locksmith techniques, our professionals ensure secure yet accessible entry points for meter servicing, capable of bypassing any lock or digital security system.
Site Security and Dog Handling: Equipped to manage site security challenges, including safely handling dogs and other potential onsite hazards, our team ensures a secure and undisturbed working environment for utility tasks.
Shutter Management and Joinery: Expertise in shutter access combined with joinery skills allows our personnel to open shutters, cut through wood or other materials blocking access to meters, and perform necessary restorations post-service.
Electrical Work: Trained in electrical safety, our staff can navigate and manage electrical systems, ensuring safe access to meters without compromising the system’s integrity.
Obstruction Clearance and Site Preparation: From vegetation removal to clearing physical obstructions, our team prepares the site for easy and safe meter access, completing the task with necessary repairs and restorations to leave the site in excellent condition.
High-Altitude Operations: Proficient in working at heights, our specialists handle elevated access challenges, ensuring that even meters located in hard-to-reach places are accessible for servicing and replacement.
All-In-One Service Advantage:
Our multi-trained approach allows us to deliver a complete 360 service, minimizing complications and maximizing job completion rates.
We save time and resources by reducing the need for multiple site visits, which enhances operational efficiency and customer satisfaction.
Colexi is dedicated to non-destructive methods and swift, effective resolution, establishing us as the preferred partner for comprehensive utility and field services across the UK. For services not listed or to discover how we can meet your specific needs, please contact us.
Our experienced team is ready to tailor our services, ensuring client satisfaction and operational excellence in every task we undertake.
Nationwide Coverage
Colexi Limited has a highly flexible team of Field Representatives providing nationwide coverage. We pride ourselves in our recruitment, training and management programmes.
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